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Privacy Policy

TW Publishing and all of its subsidiaries and affiliates (hereinafter referred to as “Taylor & Wales Publishing”, “we”, “us”, “TW Publishing” or “our”) are committed to maintaining your confidence and trust with regard to your privacy and to protecting the privacy of the personally-identifiable information that we collect from you as you use the TW Publishing website (hereinafter referred to as the “Site”) or any of our applications, services and products (hereinafter collectively referred to as the “Services” or individually as a “Service”) that post a link to this Privacy Policy and that are provided by any TW Publishing group company worldwide.

The scope of our commitment is detailed in this Privacy Policy (hereinafter referred to as the “Policy”) which describes how we collect, use and share your personal information. TW Publishing endeavours to comply with all laws and regulations that apply to the gathering and use of personal information, including, but not limited to, U.S. privacy laws and the EU General Data Protection Regulation (GDPR). By submitting personal information through our Site or any of our Services, you agree to our use of such information as described herein. This Policy may be supplemented by additional privacy statements, terms or notices for a particular Service. If you do not agree with this Policy, you are requested not to use our Site or any of our Services and not to provide or submit any personal information through them.

This Policy was last updated on 10 February 2019. TW Publishing reserves the right to change, modify, add or delete portions of this Policy at any time without prior notice. You are therefore requested to periodically review this Policy for any changes. Your continued use of the Site and the Services shall mean that you accept all such changes or deletions.

For more information about our general terms and conditions for accessing and using our Site or any of the Services, please refer to our Terms and Conditions.

Information We May Collect

Our Services may collect information from you in two ways: directly from your input or automatically through technology that is integrated in a Service.

The types of personal information that a Service collects directly from you depends on the content and features you use and may include the following:

A Service may also automatically collect information about your use of the Service, including:

We collect this data through our servers and the use of cookies, web beacons and other technologies. Cookies are small data files stored in your browser which help us identify which browser you are using, where you have been on the Site and on websites to which you may link in order to use some of our features. From time to time, we may use software tools to play back user sessions for purposes of assessing our customers’ interactions with our software, and these sessions may be linked to your user information. You can control cookies through your browser's settings and other tools. By accepting our cookie, you will be permitted access to certain parts of the Services without having to log in each time you visit. However, if you choose to block certain cookies, you may not be able to register, login to a Service, access certain parts of a Service or make full use of a Service. For more information about how to reject cookies using your internet browser settings, please consult the “Help” section of your internet browser (or alternatively visit https://www.aboutcookies.org/).

TW Publishing may also receive personal information about you from third parties:

How We May Use Your Information

TW Publishing is committed to deliver a relevant and useful user experience to you. To this end, we may use your personal information to:

TW Publishing may also use your personal information to:

TW Publishing may on occasion also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.

How We May Share Your Information

TW Publishing shares your personal information with your consent or as necessary to complete a transaction or provide a Service that you have requested or authorized. To assist us with producing and delivering our Services, developing and operating our businesses, systems and applications, processing payments, customer support, marketing, promotion, communications and for other purposes stated in this Policy, we may share your personal information with:

TW Publishing may also share your personal information with our affiliated group companies worldwide and with academic institutions, societies, sponsors and other non-affiliated third parties that wish to send you information about their products and services that may be of interest to you as determined by your choices in managing your interests and communications preferences following the process described below.

TW Publishing may need to disclose your personal information if we have a good-faith belief that such disclosure is reasonably necessary to:

TW Publishing will not sell or lease your personal information to any third party. We may disclose non-personally-identifiable information, such as anonymous usage data reports and aggregated demographic and statistical information, with our business partners for any purpose, except where we are restricted by law.

A Service may let you post and share contributions, like personal information, comments, messages, materials and other content. Any such contributions that you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be possible to remove. Please be careful when disclosing personal information in these public areas.

Your Interests and Communications Preferences

You can manage your interests and communications preferences when you register with a Service, by updating your account preferences, by using the “opt-out” or “unsubscribe” mechanism or other means provided within the communications that you receive from TW Publishing or by contacting us. We reserve the right to notify you of changes or updates to a Service whenever necessary.

Your Rights to the Information We Hold about You

You have certain rights in respect of the personal information that TW Publishing holds about you, including:

A Service may allow registered users to access their account information and make corrections or updates at any time. The accuracy of such information is solely the responsibility of the user.

You may also request access to other personal information about you that may be held in the Service. If you request to deactivate your account or delete your personal information, TW Publishing will endeavour to fulfil your request, but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations, resolve disputes and enforce our agreements. TW Publishing may also need to send you service-related communications, for example, related to articles that you have submitted to us for publication, even when you have requested not to receive any communications.

You may exercise any of your rights above by contacting the TW Publishing in the manner indicated in this Policy, or in the case of preventing processing of your personal information for marketing activities, also by checking the relevant boxes on forms that we may use to collect your data for marketing purposes.

Data Security

TW Publishing has implemented generally accepted standards of technology and operational security as well as appropriate administrative and physical security measures in order to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Only authorized TW Publishing personnel are provided access to personal information and they are required to treat such information as confidential. TW Publishing will retain your personal information for as long as is necessary to provide you with the Services that you have requested from us or for as long as otherwise permitted by law.

Notwithstanding the precautions mentioned above, the transmission of information over the Internet is not always completely secure. Although we do our best to implement measures to protect your personal information from unauthorized access, you acknowledge that TW Publishing cannot always guarantee the security of information that you send to us over the Internet or that unauthorized persons will not obtain access to your personal information. Once TW Publishing has received your information, we will use appropriate measures to protect it in accordance with the information in this section of the Policy.

Cross-Border Transfer of Information

Your personal information may be transferred from time to time to TW Publishing offices or personnel, or to suppliers or other third parties, or to servers and facilities, which are located in other countries or regions than your own. TW Publishing has taken measures to ensure that your personal information continues to be adequately protected and processed in accordance with this Policy wherever it is located. By using the Services and submitting personal information through them, you voluntarily consent to such cross-border transfer and hosting of this information.

Links to Third-Party Websites and Services

Our Services may contain links to websites and services which are operated by third parties. TW Publishing cannot control and is not responsible for the information collection practices of such third-party websites and services or how such third parties may use or disclose personal information that you may provide to them. As such, we urge you to exercise caution before providing any such third parties with your personal information and encourage you to review and understand the privacy policies for these websites and services to find out how they collect and use your personal information and for what purpose.

Protection of Children

TW Publishing understands the importance of protecting children’s privacy, especially in an online environment. Our Site and Services are intended for adults which are at least eighteen (18) years of age and they are not designed for or directed at children that are thirteen (13) years or younger. TW Publishing will not intentionally collect or maintain any personal information about anyone under the age of thirteen (13).

Contact information

If you have any questions, comments or requests with regard to this Policy or our processing of your personal information, please direct these to our TW Publishing at the following address:

Email: [email protected]
Taylor & Wales Publishing
15 BURKE RD
MALVERN EAST
VIC 3145
AUSTRALIA